Shipping policy
Moonay Shipping Policy
At Moonay, we pack and ship each order with care so it reaches you in perfect condition.
🌙Processing Time:
Orders are processed within 1–3 business days. You’ll receive a tracking number as soon as your order ships.
🌙Shipping Within the U.S.:
We currently ship only within the United States. Delivery times vary depending on your location and carrier, but typically range from 3–7 business days once shipped.
🌙Shipping Rates & Free Shipping Threshold:
Shipping rates are calculated at checkout based on your location and the size/weight of your order.
Enjoy free standard shipping on all orders over $50 (before tax and after any discounts).
🌙Order Tracking:
Once your order is shipped, you’ll receive a confirmation email with tracking information so you can follow its journey to your doorstep.
🌙Delays:
While we always do our best to meet delivery estimates, Moonay is not responsible for shipping delays caused by the carrier, weather, or events outside of our control.
✨Thanks for the support. We are as excited as your for your new pieces to arrive - Moonay🌙